Shops in Secret would like to personally thank all our satisfied clients for expressing their success with our mystery shopping reports.

WORTHING SOUTHEAST CORPORATION
Pauline Houchins | Regional Development Director

“On behalf of  The Worthing Companies, we would like to express our sincere satisfaction with our experience with Shops in Secret. Before we started scheduling our shops, Shops in Secret visited our corporate office and presented a program with sample shopping reports.  They explained how they customize the shopping report according to our preferences and / or owner specific.
We later collaborated together a company specific shop, and began the shops immediately after.
Shops in Secret provided quality shopping reports with specific and helpful information. The turnaround times for the reports were timely and efficient.
Our experience with Shops in Secret  is that they are a professionally developed mystery shopping firm that can relate to all spectrums of Property Management and provide accurate reporting we can trust!”

JAMCO PROPERTIES INC.
Catherine Porporino, V.P. Property Operations

“Thanks Kelley we appreciate it! We use monthly shop reports as a training tool to ensure our staff members are delivering excellent customer service! We recently used Shops in Secret and they got the job done very quickly for us. Their reporting style is on point and much easier to read.”

FIRST COMMUNITIES
Elizabeth Padrick, Regional Manager

“Our company just switched over to Shops in Secret and we are very happy with the way they are so quick to respond! They are professional and have adapted their reports to fit our needs. Great Company; we are happy to have made the change.”